Want to take your online business to new heights?? For this, you must focus on two things: first, target the right audience and second, communicate with the target audience in a effective way via right platform. The most effective way to communicate or interact with the maximum audience is the eCommerce platform. As we all know, E-commerce industry is changing everyday at a rapid pace and become essential for business growth. So to be stands out in a crowd you must hire reputed eCommerce development company India, who avoid these top 5 mistakes while making e-commerce stores.
- Complicated Check-out Process: Once customers have been done with shopping, they want an easy and simple checkout process in just a few clicks. If they find the checkout process difficult, there might be chance that they may become frustrated and cancel the purchase. So keep it simple otherwise customers will look for other options.
- Poor Images and Description: As customer will get to know the products through the images or descriptions only. Therefore it is very important to provide correct and accurate details along with clear, real and more number of images of the products in online business.
Suppose you have uploaded a blurred image of the products, users will not find it good and attractive and then they will not show interest in buying your product or if you are providing less details about any products such as no expiry date of grocery items or no size details etc, users will not find enough information to make the purchase, and quit to shop from your eCommerce stores. This will result in a decrease in the sale of your items and loss in your online business.
- No Responsive Design: No Responsive design, No Customers, No Sale. If your e-commerce website is not responsive, the user will have difficulty accessing it, resulting less customers and less sale. A responsive design in your ecommerce websites will help your customers to use the sites from anywhere, anytime at any devices.
- Poor Customer Service: Customer Service is the main aspects of online business. Whenever your customer needs you, you have to be there and if you fail to do so, customers will lose interest in your e-commerce websites.
Services include a lot of things like proper respond to the messages, notifications etc. but servicing for 24*7 in real-time is quite difficult. Hence the top Magento development companies are using Chatbots in their sites to provide 24 * 7 services to their customers. Chatbots is trending in the eCommerce market and will boom in upcoming year.
- Improper testing: Testing is the last but important stage of any development process. Developers should test at each stage of development so that the site runs smoothly without interruption. If your site shows bug to your user and your user has difficulties in running your portal, it will leave a negative impact on your customer’s mind and they will be less interest in your site.
Hire dedicated Magento Development Company that follow the latest Magento market trends and provide you with the best e-commerce sites so that you can reach new customers and expand your business globally.
Webnyxa Technologies 